Privacy Policy

1. Introduction

This Privacy Policy describes how uwrghenderson.com and United Water Restoration Group of Pinellas County (“Company,” “we,” “us,” or “our”) collect, use, and protect personal information provided by users of our website and communication services, including SMS messaging. We are committed to safeguarding your privacy and handling your information responsibly.

2. Information We Collect

We may collect personal information, including but not limited to:

Name
Email address
Mailing address
Mobile phone number

Information may be collected through website contact forms, email communications, phone calls, rental or service agreements, or other lawful interactions, including third-party systems used to manage customer inquiries or service requests.

Information is collected only with your consent and for the purposes outlined in this policy.

3. Use of Information

The information we collect is used to:

Respond to inquiries and service requests
Provide residential and commercial restoration services
Communicate customer account updates, scheduling information, and service-related notifications
Improve our services and customer experience

We do not sell, rent, or share personal information with third parties for marketing purposes. Information may be shared only when required to provide services, comply with legal obligations, or as otherwise permitted by law.

4. SMS Communications

By opting into SMS communications from United Water Restoration Group of Pinellas County, you consent to receive text messages related to customer account updates and service-related notifications.

SMS Data Collection
When you opt in, we may collect your name, email address, mailing address, and mobile phone number. This information may be collected via our website, email correspondence, service agreements, or other authorized communication channels.

SMS Data Usage
Your information is used solely to send service-related SMS messages. Messages may be recurring, and message frequency may vary.

Message & Data Rates
Message and data rates may apply. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

Opt-Out & Help

You may opt out of SMS communications at any time by replying STOP or UNSUBSCRIBE, or by contacting us via email or phone.
After opting out, you will receive a final confirmation message, and your number will be removed from our SMS list within 24 hours.
You may reply HELP at any time for assistance. You will receive a response with our contact information.

Contact for SMS Support
Phone: (702) 300-0220
Email: [email protected]

Non-Sharing of Mobile Information
Mobile phone numbers collected for SMS communications will not be sold, rented, or shared with third parties for marketing purposes.

5. Data Protection

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure. While we take data security seriously, no method of transmission over the Internet or electronic storage is completely secure.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, including maintaining active SMS subscriptions. You may request deletion of your information at any time by contacting us using the details below.

7. User Rights

You have the right to request access to, correction of, or deletion of your personal information. Requests can be made using the contact information provided below.

8. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on our website with an updated effective date.

9. Contact Information

For questions or concerns regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 3734 131st Ave N Ste 12, Pinellas County, FL 89014
Phone: (702) 300-0220

10. Governing Law

This Privacy Policy is governed by the laws of the State of Nevada.